Versand
Free Shipping We offer free shipping on all orders over $50, regardless of destination. Orders under $50 are subject to shipping rates calculated at checkout based on your location and order size.
Order Processing All orders are processed within 3–5 business days. Orders placed on weekends or holidays will begin processing on the next business day. Once processed, you'll receive a confirmation email with tracking information as soon as your package ships.
Estimated Delivery Times Delivery times vary by destination and carrier availability:
- United States: 7–15 business days
- Canada: 10–20 business days
- United Kingdom & EU: 10–20 business days
- Australia & New Zealand: 10–20 business days
- Rest of World: 10–25 business days
These timeframes are estimates and may be affected by customs, carrier delays, or seasonal volume.
Order Tracking Once your order ships, you'll receive a tracking number via email. Tracking information may take 24–72 hours to update depending on the carrier.
International Shipping & Customs International orders may be subject to import duties, taxes, or customs fees upon arrival in your country. These charges are determined by your local customs office and are the responsibility of the customer.
Shipping Delays Delays may occur due to carrier disruptions, weather events, customs inspections, or peak seasonal volume. If your order is significantly delayed, please contact us so we can help investigate.
Incorrect Addresses Customers are responsible for ensuring shipping information is accurate at checkout. If an order is returned due to an incorrect or incomplete address, additional shipping fees may apply to resend the package.
Lost or Damaged Packages If your package is lost in transit or arrives damaged, contact us within 7 days of the delivery date (or expected delivery date). We'll work with the carrier to resolve the issue and, when appropriate, send a replacement or issue a refund.
Split Shipments To ensure faster delivery, items in your order may ship separately depending on availability and warehouse location. You'll receive tracking information for each shipment.